MPSJ Aduan Hotline: 03-8024 7700 or SMS 15888. For potholes,, rubbish and flood call Toll Free 1800 88 2824.

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Saturday 10 August 2013

MPSJ Complaint Channels

Majlis Perbandaran Subang Jaya provides the following ways for you to forward your complaint:-

Channel 1
Kaunter Aduan - Aras 1, Kaunter bersepadu , Majlis Perbandaran Subang Jaya.

Channel 2
Hotline :- 03-8024 7700 (primary) or 03-56376545 (secondary)

Channel 3
Through MPSJ website at http://www.mpsj.gov.my/  berdaftar bersama My@MPSJ at http://ocps.mpsj.gov.my/cms/signup.jsp

Channel 4
Email your complaint to  mpsj@mpsj.gov.my

Channel 5
Write in to Majlis Perbandaran Subang JayaPersiaran Perpaduan USJ 5,47610 Subang Jaya,Selangor Darul Ehsan

Based on MPSJ website, they are supposed to get back to you in 14 working days.

To make your complaint more effective, it is advisable to 

  • Lodge your complaint in writing for record purposes
  • Complaint to be accompanied with photographs, as the saying goes: “picture paints a thousand words’
  • Once you have lodged a complaint with MPSJ, you should follow-up with them until the complaint is resolved i.e. follow-up with the respective department "Pegawai MPSJ" 
  • If there is no results, then you may contact your JKP member for assistance
For your information, Puchong Hartamas is in Zone 17 under the management of  








Mr. Stephen Chin Sou Bong

Zone 17 JKP Address:
Balai Masyarakat Jawatankuasa Penduduk (JKP) MPSJ,
Jalan BP 2/2, Bandar Bukit Puchong,
47100, Puchong, Selangor Darul Ehsan.
Email : bongcs@mpsj.gov.my
No. Tel (HP) : 012 - 2330095



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